About Us

GovDelivery is the world's leading provider of government-to-citizen communication solutions. GovDelivery's Digital Communication Management solution is a Software as a Service (SaaS) platform that provides organisations a fully-automated, on-demand public communication system. Digital Communication Management empowers governments to provide citizens with better service and access to relevant information by proactively communicating official content through email, text messaging, RSS and social media.

GovDelivery is used by government organisations worldwide, including the U.S. Departments of Labor, State, Agriculture, Transportation, Health and Human Services, and Commerce, City of Dallas, U.K. Parliament, Norwich City Council (U.K.), Washington, D.C., California Department of Insurance, Oregon Department of Human Services, Maricopa County (AZ) and many more.

Our Mission

Maximise direct connections with the public through digital communications.

Effectiveness – reach more people
Dramatically increase the number of people you reach directly.

Efficiency – automate complex communication
Streamline communications across email, SMS, social media and other channels.

Engagement – create mission value
Drive users to the online and offline activities that create the most value for the public and your agency.

 

GovDelivery Services

The GovDelivery Digital Communication Management Platform is a Software as a Service (SaaS) that agencies and citizens access through the Cloud.
GovDelivery Standard and Premium Capabilities Include:

  • Collaboration – The unique GovDelivery Network reaches a dramatically larger audience through cross-governmental promotion, offering citizens their choice of relevant information.
  • Email – Communicate using the # 1 use of the Internet. Over 80% of citizen online time is spent using email; it is the easiest way to reach a broad audience and promote other channels.
  • Text Messaging – Deliver updates via SMS text messaging directly to a subscriber’s wireless device and allow users to retrieve information from your agency in real time using 2-way text messaging.
  • Social Media – Reach an expanded audience and accept feedback and comment in real time to support engagement. Integrate with email outreach to reach the largest possible audience.
  • Information Sharing Widgets – Automatically present official content in a dynamic way, enabling citizens and partners to install the widget and stream updated information on their websites, blogs and social media sites.
  • Segmentation and Personalization – Complement mass outreach with the ability to send targeted messages to any subgroup that you wish to engage; personalize messages to each individual.
  • Professional Services—Leverage the expertise of our GovEngage team drawing from both GovDelivery and GovLoop to assess and enhance digital communications, social media strategy, custom communications solutions, application integration, and engagement initiatives.