Success Stories

“Norfolk County Council recognises the need for personalised communication with its residents. Through GovDelivery, we can offer our residents the option to sign up for email updates on a range of topics, from committee papers and news releases to library events and Adult Education courses. This way, our residents are kept informed of changes to our information and services, particularly the things they are specifically interested in”.

- Vanessa Lindsey, Web Communications Officer, Norfolk County Council

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Central Government

Government communications budgets have never been under as much pressure as they are today. The drive to reduce costs and become more transparent places huge demands on resources that are already stretched. How can you do more with less?

GovDelivery can relieve the pressure. We are already helping many government clients to significantly improve engagement whilst reducing their overall communication spend.

GovDelivery clients use the latest proactive communication technologies to engage with their audience, enabling communications that are more relevant, frequent and effective than ever before. GovDelivery brings together the most powerful digital channels including departmental/agency websites, email, SMS, social media (Twitter, Facebook, YouTube, Blogs), and RSS.

Using GovDelivery as part of your strategic communications programme will provide benefits across your entire operation. The results of a successful implementation include:

  • Increased use of self-service channels with reduced workload in traditional customer service areas.
  • Improved satisfaction and awareness as service users are automatically informed about any changes in availability.
  • Growing a larger audience that will support existing emergency communication channels.

Benefits: Low-Cost, High-Impact Engagement

ENGAGE WITH THE PUBLIC EFFECTIVELY
GovDelivery is the only comprehensive communication platform designed specifically for government. The platform provides a range of integrated methods to reach the public and provide enhanced services through more effective digital engagement.

UTILISE THE MOST POWERFUL COMMUNICATION CHANNELS
Helping customers work together to extend their reach is at the heart of GovDelivery’s service. Our clients collaborate and share news amongst a vast network of over 555,000 UK subscribers. Collaboration promotes information sharing and increased reach; an essential part of delivering joined-up government services and supporting the “Big Society”.

LOWER COMMUNICATION COSTS
GovDelivery enables clients to reduce their spend on costly traditional communication channels (newsletters, print, pay-per-click/view and media campaigns, etc). One UK Government Agency has identified that utilising GovDelivery achieves a reach that would cost in excess of £4 Million using traditional channels.

Proven, Effective and Reliable.

Built exclusively for the public sector, GovDelivery is the world’s leading government-to-citizen communication solution. Worldwide, GovDelivery is used by 450+ unique government entities and sends over 3 billion messages each year to over 18 million subscribers.

Click here for a full list of central government clients.