Success Stories

We're thrilled to have a tool that allows us to enhance communication and provide improved citizen service. When dealing with something as significant as traffic incidents and closed roads, it is critical that we get information out in a timely manner – and the email alerts and dynamic widgets help us accomplish this. This real-time information sharing is critical to keeping the public informed and empowered to make smarter travel choices.

-Helen Rix, Deputy Website Manager, Highways Agency

Success Stories

Organisations across the public sector are working to improve government-to-citizen communications. GovDelivery is proud to help these organisations proactively communicate with the public using multiple channels including email, text messaging, RSS and social media. Below are just a few of our client success stories to demonstrate how GovDelivery helps government organisations increase reach, improve transparency and further engage the public.

Parliament - Use Case Success Story PDF Central Government
DSA Shifts Communication Channels to Reduce Avoidable Contact and Enhance Service to Customers Success Story PDF Central Government
Norfolk County Council achieves channel shift cost savings using efficient digital communication Success Story PDF Local Authority
Norwich City Council deployed GovDelivery to improve government-to-citizen communication Success Story PDF Local Authority
British public gives warm reception to digital messages Success Story PDF Central Government